Wrong network recovery

Wrong Network / Wrong Address Type Recovery

Cross-chain asset location and key-control verification

The same private key controls the same 0x address across every EVM-compatible chain, because Ethereum, BNB Chain, Polygon, Arbitrum, Optimism, Base and Avalanche all derive addresses the same way. So a token sent to the right address on the wrong EVM network is usually not lost at all - it is sitting at an address you already control, on a chain your wallet simply is not showing. The outcome depends entirely on who controls the destination key and whether the two chains share an address system. We identify where the funds actually landed, confirm control, and tell you honestly which of those situations you are in before any work is quoted.

10%recovery fee

Only charged on successful recovery

Meet the team

Meet our recovery experts

A team built on years of experience across New Zealand's most complex crypto matters.

Nic Turnbull

Co-Founder

Technical recovery across every wallet type and failure mode

Remote

Can fly anywhere in New Zealand

Harry Satoshi

Co-Founder

Firm development, operations, and client oversight across every recovery

Remote

Can fly anywhere in New Zealand

Our methods

How we recover wrong-network crypto

Every recovery is methodical and fully offline. Your key material never leaves our air-gapped equipment, and the work happens in an environment of your choosing.

Destination identification and tracing

Establishing exactly where the funds landed, on which chain, and at which address.

The transaction hash traced on the correct explorer for the network actually used, Etherscan, BscScan, Polygonscan, Arbiscan, and others
The intended network distinguished from the network the transaction actually settled on
The token's contract address on the destination chain identified, since the same token has a different contract per chain
On-chain state and current balance confirmed before any recovery is planned
Exchange deposit references and memo or tag fields cross-checked where relevant

EVM cross-chain recovery

Recovering funds sent to your own address on the wrong EVM chain.

All EVM chains derive the same 0x address from the same key, so the funds are usually at that exact address on the destination chain
Key control on the destination chain confirmed before anything is moved
The correct network and token contract added so the balance becomes visible
Funds moved onward to your intended wallet or chain once control is verified
Native gas on the destination chain accounted for, since a move requires it

Address-system compatibility analysis

Determining honestly whether the two chains share a recoverable address system at all.

EVM-to-EVM mismatches, which share an address system and are usually recoverable
Cross-ecosystem mismatches, such as ERC-20 to TRC-20 or EVM to Solana, where the address systems differ and self-recovery is generally not possible
Same-coin address-type mismatches, such as legacy versus SegWit within Bitcoin, assessed separately
Non-recoverable pairings identified and stated plainly before any work is quoted
Retrievability determined at assessment, not discovered after a fee is taken

Exchange and custodial deposit cases

Handling funds sent on the wrong network to an address you do not control.

Where the destination is an exchange or custodian, the key is theirs, so recovery is at their discretion, not ours or yours
Assistance assembling the support ticket, transaction evidence, and network details exchanges require
Realistic guidance on exchange recovery windows, fees, and the chance of refusal
Identification of whether the receiving platform integrates the network the funds arrived on at all
An honest read on the odds before you spend time or money pursuing it

Contract, burn, and dead-end assessment

Identifying the cases where funds genuinely cannot be moved, before charging for them.

Tokens sent to a contract address that cannot release them, which are frequently trapped permanently
Funds sent to a burn or null address, which are destroyed and unrecoverable by anyone
Deposits to chains that have been discontinued or dropped by the receiving platform
These outcomes identified and explained at assessment rather than pursued for a fee
A clear statement of what is and is not recoverable in your specific case

Verification and controlled migration

Confirming control and moving the funds safely once a path exists.

The recovery path validated in a controlled setting before execution where possible
Destination wallet, network, and token contract all confirmed before any transfer
Token standards and any contract interactions checked ahead of the move
All work performed offline on air-gapped equipment
Migration executed only once control and destination are both verified

Lost access to your wallet?

Not sure what's actually wrong? That's normal.

Most people who come to us don't know the technical term for what happened to their wallet - and they don't need to. Tell us what you remember, what you still have, and what you've already tried. We'll ask the right questions and work out the rest. There's no obligation, and if we don't think it's recoverable, we'll tell you on the first call.

01
Tell us what happened
A short description of the wallet, what you still have, and what you have already tried. No sensitive detail at this stage. We reply within 24 hours.
02
Free assessment call
We call you. Confidential, no obligation. You get an honest read on whether this is recoverable and roughly how long it would take. If it is not, we say so here - not after taking a fee.
03
Terms in writing
If we think we can help, a short agreement sets out the recovery percentage and the scope. Nothing is payable unless we succeed. An NDA is signed before any work begins.
04
The recovery itself
Methodical, offline, documented. For anything of significant value we travel to you at our cost and work on air-gapped equipment, so your key material never leaves the room.
05
Handover
Assets moved to a wallet you control, with help setting it up properly so this cannot happen again. Follow-up consulting is included at no extra cost.

Failure modes

Failure modes we handle

Token sent on the wrong EVM network to an address you control
The best-odds case. The funds sit at the same 0x address on the destination chain, waiting to be added and moved.
Token sent on the wrong network to an exchange deposit
The exchange controls the key. Recovery is at their discretion, and we help you assemble the strongest possible request.
Exchange reports the deposit never arrived
Often the funds settled on-chain under a different network label. We locate them before anyone assumes they are gone.
SegWit or legacy address mismatch within the same coin
An address-type mismatch inside one coin can look like a lost deposit. Usually recoverable once the format is identified.
Cross-ecosystem send, such as ERC-20 to a TRON address
Different address systems. We assess honestly whether any path exists rather than assume one does.
Funds sent to a contract or burn address
Sometimes genuinely unrecoverable. We identify these at assessment and tell you plainly, rather than take a fee on a dead end.

Scam Warning

Most “crypto recovery” services are scams

If someone contacts you first about recovering your crypto, it's a scam - we only ever work with people who come to us. The rest ask for payment upfront, promise results nobody can promise, and want your recovery phrase typed into a website. Scammers also trade lists of people who've responded before, which is often how they found you.

You'll hear back from Nic or Harry directly - not a call centre. Beware of scammers.

Contact us

Describe your situation in general terms - no recovery phrases or private keys through this form. We will call you back within 24 hours with an honest read on whether wrong network recovery is possible in your case.

No fee unless we succeed
10% of what's recovered, agreed in writing beforehand. Nothing if we fail.
We can come to you
Anywhere in New Zealand, at our cost, for cases of significant value.
Nothing is retained
Keys and phrases are destroyed or returned at the end of the engagement. NDA signed before we start.

FAQ

Wrong network recovery - common questions

I sent crypto on the wrong network. Is it gone?

Usually not, if it was an EVM chain and the address is yours. All EVM networks, Ethereum, BNB Chain, Polygon, Arbitrum, Optimism, Base and others, use the same address, so your funds are typically sitting at that same 0x address on the chain you actually sent to. We confirm exactly where they landed first, then whether they can be moved.

How can the same address exist on more than one chain?

Because every EVM-compatible chain derives its addresses from your key in the identical way. If you control the private key for a 0x address, that address effectively exists on all of them. The funds are not duplicated, they are simply on whichever chain the transaction settled on, and your wallet just needs to look at that chain.

What if an exchange received the deposit on the wrong network?

Then the exchange controls the key, not you, so it becomes their decision. Many major exchanges offer manual recovery, often for a fee and within a limited window, and some decline it entirely for unsupported networks. We help you assemble the transaction evidence and network details to give the request the best chance, and we are honest with you about the odds.

Does this apply to USDT, USDC and other tokens?

Yes, and stablecoins are one of the most common cases, because the same token exists as a different contract on each chain. USDT on Ethereum, on Tron, and on BNB Chain are not the same on-chain object. Where the send was EVM-to-EVM and you hold the key, it is usually recoverable. Across incompatible ecosystems, such as ERC-20 to TRC-20, it often is not.

Can you recover crypto I sent to a contract or a burn address?

Often, no, and we will tell you that straight away. Funds sent to a contract that has no way to release them can be trapped permanently, and funds sent to a burn or null address are destroyed and cannot be retrieved by anyone. We identify these at the free assessment rather than charge to pursue something that cannot be done.

The transaction shows complete but nothing arrived. What happened?

This is the classic wrong-network case. The transaction did complete, just on a different chain from the one you were watching. Nothing is broken, and the funds have usually settled at your address on the network actually used. We locate them precisely from the transaction hash.

Do I have to give you my keys to recover this?

No, and never through any website. For EVM cross-chain cases the work is often just identifying the chain and moving the funds under your control, done with you in person for anything significant, on air-gapped equipment. Anyone asking you to enter a seed phrase into a site to "recover" a wrong-network send is a scammer.