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Smart Contract Wallet Recovery - Crypto Wallet Recovery New Zealand

Smart contract wallet recovery

Smart Contract Wallet Recovery

Smart contract wallet signer recovery and on-chain configuration analysis

A smart contract wallet is not derived from a private key the way a normal wallet is. It is a program deployed on-chain, and your funds are held by that contract, which enforces its own rules about who can move them. On a Safe, the canonical example, a set of owner addresses and a signing threshold govern every action, and those rules are publicly readable on the blockchain. Recovery is not about reconstructing a seed, it is about restoring enough signing authority to satisfy the contract's threshold. What is possible depends entirely on what the contract allows, and we determine that from the contract itself before anything else.

10%recovery fee
Only charged on successful recovery
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Meet the team

Meet our recovery experts

A team built on years of experience across New Zealand's most complex crypto matters.

Nic Turnbull, Co-Founder at Crypto Wallet Recovery NZ

Nic Turnbull

Co-Founder

Technical recovery across every wallet type and failure mode

Remote

Can fly anywhere in New Zealand

Harry Satoshi, Co-Founder at Crypto Wallet Recovery NZ

Harry Satoshi

Co-Founder

Firm development, operations, and client oversight across every recovery

Remote

Can fly anywhere in New Zealand

Our methods

How we recover a smart contract wallet

Every recovery is methodical and fully offline. Your key material never leaves our air-gapped equipment, and the work happens in an environment of your choosing.

On-chain contract analysis

Reading the wallet's actual rules directly from the blockchain before anything else.

  • The contract inspected on-chain to establish its type, version, and configuration
  • The current owner set read directly via the contract's own public functions
  • The signing threshold confirmed, since it determines exactly what access is required
  • Any configured recovery modules, guardians, or timelocks identified
  • The contract's implementation and any proxy relationship mapped
  • What the contract permits established from the contract itself, not assumed

Signer access recovery

Restoring access to the individual owner keys the contract requires.

  • Individual owner keys recovered through our seed, passphrase, password, and hardware methods
  • Which owners are still accessible assessed against the threshold that must be met
  • A distinction drawn between a lost signer and one that is inaccessible but recoverable
  • The strongest available route to satisfying the threshold identified
  • Hardware and software signers on the owner set each handled by the right method

Signer rotation and threshold restoration

Using the surviving quorum to replace lost signers through the contract's own functions.

  • Where the threshold can still be met, lost signers replaced through the contract's owner-management functions
  • addOwnerWithThreshold, swapOwner, and removeOwner executed as standard signed transactions
  • A new signer added under the surviving owners' authority to restore redundancy
  • No separate recovery flow needed, since an owner change is an ordinary threshold-signed action
  • The change verified on-chain before the wallet is considered restored

Recovery module and guardian activation

Using recovery mechanisms only where they were configured in advance.

  • Pre-configured social recovery or guardian modules triggered where they exist on the contract
  • Timelocked recovery keys used within their defined conditions
  • Guardian coordination where a module requires multiple parties to approve
  • An honest check first of whether any such module was ever set up, since none can be added after access is lost
  • The module's own rules followed exactly, as the contract enforces them

Cross-chain and asset resolution

Locating and handling assets held by the contract across networks.

  • The same contract address checked across the EVM chains it may be deployed on
  • ERC-20 tokens, NFTs, and native balances held by the contract enumerated
  • Deployment status on each chain confirmed, since a Safe address is not automatically live everywhere
  • Ongoing DeFi positions and approvals held by the contract identified before any change
  • On-chain balances confirmed before any recovery is quoted

Feasibility assessment and honest limits

Telling you plainly whether the contract's rules allow recovery at all.

  • Whether the threshold can be met with recoverable keys determined before any work
  • The hard reality stated where it cannot: a contract whose threshold is unreachable cannot be overridden by anyone
  • No developer, service, or authority able to move funds a smart contract's rules do not permit
  • These outcomes identified at assessment rather than pursued for a fee
  • A clear account of what the contract allows and what it forbids in your specific case

Failure modes

Failure modes we handle

  • Lost one signer on a 2-of-3 Safe

    The threshold can still be met by the other two. They replace the lost signer through a standard owner-change transaction, and access is fully restored.

  • Owner key lost, held on a device we can recover

    The contract is fine, the obstacle is the individual key. We recover the signer through our device or seed methods, then use it to sign.

  • Company Safe set up by a departed employee

    Common in corporate cases. If enough remaining owners can sign, the departed signer is rotated out. Authority to act matters here as much as the technical work.

  • A configured recovery module never triggered

    Where a guardian or social-recovery module was set up in advance, we can activate it under its own rules to restore access.

  • Assets stranded on a chain the interface isn't showing

    The contract may hold balances on an EVM chain your wallet is not displaying. We locate them across deployments.

  • Threshold genuinely cannot be met

    The honest dead end. If too many signers are lost and no recovery module exists, the contract's rules permanently lock the funds, and we tell you that rather than take a fee.

Scam Warning

Most “crypto recovery” services are scams

If someone contacts you first about recovering your crypto, it's a scam - we only ever work with people who come to us. The rest ask for payment upfront, promise results nobody can promise, and want your recovery phrase typed into a website. Scammers also trade lists of people who've responded before, which is often how they found you.

Contact us

You'll hear back from Nic or Harry directly - not a call centre. Beware of scammers.

Contact us

Describe your situation in general terms - no recovery phrases or private keys through this form. We will call you back within 24 hours with an honest read on whether smart contract wallet recovery is possible in your case.

  • No fee unless we succeed

    10% of what's recovered, agreed in writing beforehand. Nothing if we fail.

  • We can come to you

    Anywhere in New Zealand, at our cost, for cases of significant value.

  • Nothing is retained

    Keys and phrases are destroyed or returned at the end of the engagement. NDA signed before we start.

Never send a recovery phrase or private key through this form, or through any website. Describe the situation in general terms and we will handle the sensitive detail securely on the call.

No fee unless we succeed. We respond within 24 hours.

FAQ

Smart contract wallet recovery - common questions

How is a smart contract wallet different from a normal wallet?

A normal wallet is controlled by a single private key derived from your seed phrase. A smart contract wallet, like a Safe, is a program on the blockchain that holds your funds and enforces its own rules about who can move them, usually a set of owner addresses and a required number of signatures. Recovery is about restoring enough of that signing authority, not reconstructing a single seed.

I lost one of my Safe signer keys. Are my funds locked?

Not if you can still meet the threshold. On a 2-of-3, for example, the remaining two owners can sign a transaction to remove the lost signer and add a new one, which fully restores access. We can also recover the lost individual key itself through our standard methods where that is the better route.

Can you recover a Safe if I've lost too many signers?

Honestly, only if the contract allows it. If the remaining keys can no longer meet the signing threshold and no recovery module was set up in advance, the contract's own rules permanently prevent the funds from moving, and no one, including us or the Safe developers, can override that. We determine this from the contract at the free assessment and tell you plainly.

Can you add a recovery method to my wallet now?

No, and this is an important limit to understand. Recovery modules and guardians only work if they were configured before access was lost. A contract cannot be given a new recovery path after the fact, because doing so would itself require the signing authority you no longer have. This is exactly why we assess the contract's existing configuration first.

My Safe owners and threshold, can you see those?

Yes, and so can anyone. A Safe's owner addresses and signing threshold are publicly readable on the blockchain. We read them directly from the contract as the first step, which tells us precisely what access is needed to recover it, before any key work begins.

Is this the same as multisig recovery?

Closely related but not identical. A traditional multisig and a Safe both use a threshold of signers, but a Safe is a full programmable contract with modules, on-chain owner management, and account-abstraction features. We handle both, and we identify which you actually have before starting.

Do I need to give you my keys?

No, and never through any website. Recovering the individual signer keys, where needed, is done in person for anything significant, on air-gapped equipment, and the signing itself uses the contract's normal transaction flow. Anyone asking you to enter a seed into a site to "recover" a smart contract wallet is a scammer.