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Contact us

The first call is free and carries no obligation. If we do not think your wallet is recoverable, we will tell you then - not after taking a fee.

Do not include recovery phrases, private keys or passwords in the form below. We handle that material securely on the call.

You'll hear back from Nic or Harry directly - not a call centre. Beware of scammers.

Contact us

Tell us what happened and we'll call you back within 24 hours. The assessment is free, confidential, and carries no obligation - and if we don't think we can help, we'll say so on that call, not after taking a fee.

  • No fee unless we succeed

    10% of what's recovered, agreed in writing beforehand. Nothing if we fail.

  • We can come to you

    Anywhere in New Zealand, at our cost, for cases of significant value.

  • Nothing is retained

    Keys and phrases are destroyed or returned at the end of the engagement. NDA signed before we start.

Never send a recovery phrase or private key through this form, or through any website. Describe the situation in general terms and we will handle the sensitive detail securely on the call.

No fee unless we succeed. We respond within 24 hours.