Wallet recovery - HKB
Crypto Wallet Recovery Hawke's Bay
Locked out of a crypto wallet in Napier? We recover seed phrases, forgotten passwords, hardware wallets, encrypted files and more - methodically, offline, and in person across Hawke's Bay. We attend throughout Napier and the wider Bay at our own cost, and travel to any client in New Zealand. No fee unless we succeed.
10% fee only on successful recoveryWe fly to youAir-gapped and 100% confidential
Where we work in Hawke's Bay
Pick the city nearest you. Hawke's Bay coverage is not limited to these - they are where we are called most often.
Our Specialty Areas
Discreet. Scientific. Exhaustive.
From simple to seemingly impossible, we're built for the full spectrum of wallet recovery.
Select a category to read more
Seed phrase recovery
Seed phrase recovery
Missing or damaged recovery words, reconstructed mathematically.
A recovery phrase carries a built-in checksum, so most damaged phrases can be rebuilt by working through the valid possibilities systematically rather than guessing. Missing words, wrong order, and illegible handwriting are all constraint problems, solved offline and verified against a known address.
What we cover
A 12-word phrase carries a 4-bit checksum, a 24-word phrase an 8-bit one, invalidating all but a fraction of candidates
One missing word at 24 words collapses to roughly 8 valid candidates, verifiable in minutes
Every BIP-39 word is uniquely identified by its first four letters, so smudged endings rarely matter
Wrong word order is a permutation search, not a dictionary search
Detection across all ten BIP-39 languages, since a phrase won't validate against the wrong wordlist
Every candidate checked against a known address before anything moves
On-site recovery
Getting to you in Napier
Napier has direct flights from Auckland, so we attend in a single day. We come to you wherever suits - your home, an office, or a café - work on air-gapped equipment on-site, and cover the trip at our own cost.
You'll hear back from Nic or Harry directly - not a call centre. Beware of scammers.
Contact us
Tell us what happened and we will call you back within 24 hours. If the case warrants it we will come to you in Hawke's Bay, at our cost.
No fee unless we succeed
10% of what's recovered, agreed in writing beforehand. Nothing if we fail.
We can come to you
Anywhere in New Zealand, at our cost, for cases of significant value.
Nothing is retained
Keys and phrases are destroyed or returned at the end of the engagement. NDA signed before we start.