Wallet recovery - AKL

Crypto Wallet Recovery Auckland

Locked out of a crypto wallet in Auckland? We recover seed phrases, forgotten passwords, hardware wallets, encrypted files and more - methodically, offline, and in person across Auckland. It's our home base and holds the largest concentration of crypto holders in the country, so for the wider Auckland region we are usually the fastest to attend. We come to any client in New Zealand at our own cost. No fee unless we succeed.

10% fee only on successful recoveryWe fly to youAir-gapped and 100% confidential

Where we work in Auckland

Pick the city nearest you. Auckland coverage is not limited to these - they are where we are called most often.

Lost access to your wallet?

Not sure what's actually wrong? That's normal.

Most people who come to us don't know the technical term for what happened to their wallet - and they don't need to. Tell us what you remember, what you still have, and what you've already tried. We'll ask the right questions and work out the rest. There's no obligation, and if we don't think it's recoverable, we'll tell you on the first call.

01
Tell us what happened
A short description of the wallet, what you still have, and what you have already tried. No sensitive detail at this stage. We reply within 24 hours.
02
Free assessment call
We call you. Confidential, no obligation. You get an honest read on whether this is recoverable and roughly how long it would take. If it is not, we say so here - not after taking a fee.
03
Terms in writing
If we think we can help, a short agreement sets out the recovery percentage and the scope. Nothing is payable unless we succeed. An NDA is signed before any work begins.
04
The recovery itself
Methodical, offline, documented. For anything of significant value we travel to you at our cost and work on air-gapped equipment, so your key material never leaves the room.
05
Handover
Assets moved to a wallet you control, with help setting it up properly so this cannot happen again. Follow-up consulting is included at no extra cost.

Our Specialty Areas

Discreet. Scientific. Exhaustive.

From simple to seemingly impossible, we're built for the full spectrum of wallet recovery.

Select a category to read more

Seed phrase recovery

Missing or damaged recovery words, reconstructed mathematically.

A recovery phrase carries a built-in checksum, so most damaged phrases can be rebuilt by working through the valid possibilities systematically rather than guessing. Missing words, wrong order, and illegible handwriting are all constraint problems, solved offline and verified against a known address.

What we cover

A 12-word phrase carries a 4-bit checksum, a 24-word phrase an 8-bit one, invalidating all but a fraction of candidates
One missing word at 24 words collapses to roughly 8 valid candidates, verifiable in minutes
Every BIP-39 word is uniquely identified by its first four letters, so smudged endings rarely matter
Wrong word order is a permutation search, not a dictionary search
Detection across all ten BIP-39 languages, since a phrase won't validate against the wrong wordlist
Every candidate checked against a known address before anything moves

On-site recovery

Getting to you in Auckland

Auckland is our home base, so attendance here is same-week and often same-day. We come to you wherever suits - your home, an office, or a quiet café - and set up on air-gapped equipment there. We organise it all at our own cost.

You'll hear back from Nic or Harry directly - not a call centre. Beware of scammers.

Contact us

Tell us what happened and we will call you back within 24 hours. If the case warrants it we will come to you in Auckland, at our cost.

No fee unless we succeed
10% of what's recovered, agreed in writing beforehand. Nothing if we fail.
We can come to you
Anywhere in New Zealand, at our cost, for cases of significant value.
Nothing is retained
Keys and phrases are destroyed or returned at the end of the engagement. NDA signed before we start.